Campus Visit Guidelines

I am pleased to announce that we are now able to open our care areas for visits by family and friends. Based on the guidelines issued by CMS/Medicare on March 10, 2021 residents residing in the Drinkard Health Center and Hearthside neighborhoods may now enjoy daily visits.

This is welcomed news! We do need your help, however, as we begin opening our doors. There are still requirements that must be followed in order to safeguard residents and team members. We hope you will work with us as we resume expanded operations.

Who May Visit: Family Members, Children and Friends

When: Hours for Visitation are 9:00 a.m. – 8:00 p.m. daily

Where: Residences within Drinkard Health Center, Hearthside Assisted Living and the Rehabilitation Center. Access to Common Areas and Dining Venues remains restricted.

Please remember: Visits are dependent on the COVID-19 testing outcomes on the campus as we continue to test our team members weekly. Visitation will be canceled or restricted if a resident or staff member tests positive for the COVID virus. 

How to Visit in Healthcare and Assisted Living

  • Two (2) Visitors per resident at a time.
  • All visitors must wear masks at all times and maintain the recommended social distance of at least 6 feet in all common areas. Please bring your own masks and put them on before exiting the car.
  • Parking is available in the garage under the Drinkard Center and behind the building.
  • All visitors must be screened upon arrival on campus.
  • Walk from the car to the “Main Entrance” under the Bridge where you will be screened prior to your visit. You will see a table with Plexiglas set up in the lobby. A screener will take your temperature; ask you to complete the visitor form; and provide you with an Approved Visitor sticker. Please wear the sticker during your visit.
  • If you have traveled via plane, train, ship, or bus within the previous two weeks, please do not plan to visit indoors. Contact the Social Services/Care Coordinator in your loved one’s building to arrange an outdoor visit.
  • Once screened, walk back to the main entrances for the Drinkard and Hearthside buildings to gain access to the healthcare and assisted living neighborhoods.
  • Go directly to your loved one’s residence. Please do not linger in common areas.
  • Family members are permitted to take their loved one outdoors for the visit if this is preferred.
  • Outdoor visitation is still highly recommended. If you choose to utilize this option, it will be available Monday – Friday, 10:00 a.m. to 4:00 p.m. within the garage of the Drinkard Center. Please contact your Social Worker to schedule.
  • All visitors are asked to sanitize their hands before and after the visit.
  • Extended hours are available to families to visit those residents receiving end-of-life care.

NOTE: Any resident placed on isolation due to a hospitalization, will not be able to have visitors until after 14 days are completed and they show no symptoms of the COVID-19 virus.

If you have any questions, please direct them to the Social Services/Care Coordinator in your loved one’s building.

  • Drinkard Healthcare Contact: June McNamara at 434-386-3544
  • Hearthside Assisted Living Contact: Kristy Royal at 434-386-3581
  • Rehab Center 6 Floor Hearthside Contact: Trish Whaley at 4434-386-3402

Visitation for apartment and cottage residents began March 8 and is permitted only in residences or outdoors on our campus. All screening protocols apply. Access to Common Areas and Dining Venues remains restricted. We continue to monitor the positivity rate in our area and to follow the orders of the Governor and the CDC.

We are all pleased to reach this milestone in our year-long journey coping with the COVID-19 pandemic. But, we must still be cautious and vigilant in our responsibility to maintain the health and safety of everyone at Westminster Canterbury. Thank you for your continued patience, understanding and support.



Sean Huyett, President and CEO

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