Campus Visitation Guidelines

July 8, 2021 Update

While other areas of our society and other areas within the Westminster Canterbury campus have relaxed requirements related to wearing masks and social distancing, we are not permitted to ease visitor protocols in care neighborhoods. Visitation guidelines for healthcare facilities, like Westminster Canterbury of Lynchburg, must meet a higher standard as we follow federal regulations from the Center for Medicare/Medicaid Services (CMS) and the Centers for Disease Control (CDC).

We must continue to protect our residents and our team members. This means that our guidelines for visitors to care areas are unchanged. Please help us by adhering to the following:

Who May Visit: Family Members, Children and Friends

When: Hours for Visitation are 9:00 a.m. – 8:00 p.m. daily

Where: Residences within Drinkard Health Center, Hearthside Assisted Living and the Rehabilitation Center. Access to Common Areas and Dining Venues remains restricted.

Please rememberVisits are dependent on the status of COVID-19 cases on the campus as we continue to monitor and/or test our team members. Visitation will be canceled or restricted if a resident or staff member tests positive for the COVID virus. 

How to Visit in Healthcare and Assisted Living

  • Two (2) Visitors per resident at a time.
  • All visitors must wear masks at all times and maintain the recommended social distance of at least 6 feet in all common areas. Please bring your own masks.
  • Parking is available in the garage under the Drinkard Center and behind the building.
  • All visitors must be screened upon arrival on campus.
  • Walk from the car to the “Main Entrance” under the Bridge where you will be screened prior to your visit.
  • The temperature screening equipment, sign-in register and visitor badges are positioned at the reception desk. This procedure is still required in order to help our infection control team should a resident test positive for COVID-19 and we have to implement contact tracing for people who have visited that person.
  • Please complete the visitor form and wear the Approved Visitor sticker during your visit.
  • Fully vaccinated travelers who plan to visit do not need to self-quarantine following domestic or international travel.
  • Once screened, walk back to the main entrances for the Drinkard and Hearthside buildings to gain access to the healthcare and assisted living neighborhoods.
  • Go directly to your loved one’s residence. Please do not linger in common areas.
  • Family members are permitted to take their loved one outdoors for the visit if this is preferred.
  • Outdoor visitation is still highly recommended. If you choose to utilize this option, it will be available Monday – Friday, 10:00 a.m. to 4:00 p.m. within the garage of the Drinkard Center. Please contact your Social Worker to schedule.
  • All visitors are asked to sanitize their hands before and after the visit.

NOTE: Non-vaccinated residents and non-vaccinated short-term rehabilitation patients will be placed on isolation due to a hospitalization. Visitors will be restricted until after 14 days are completed and they show no symptoms of the COVID-19 virus.

If you have any questions, please direct them to the Social Services/Care Coordinator in your loved one’s building.

  • Drinkard Healthcare Contact: June McNamara at 434-386-3544
  • Hearthside Assisted Living Contact: Kristy Royal at 434-386-3581
  • Rehab Center 6 Floor Hearthside Contact: Trish Whaley at 434-386-3402

Visitation for Apartment and Cottage Residents 

  1. No restriction in the number of guests per residence (apartment or cottage). Visiting hour limits in independent living have been lifted. 
  2. All Visitors must be screened in the main lobby, and if a visitor is not fully vaccinated we ask that they continue wearing a mask and practice social distancing when in public, indoor areas on campus. These screenings are critical in order to help our team perform contact tracing if new cases of COVID-19 were to be identified among residents.
  3. Fully vaccinated travelers who plan to visit do not need to self-quarantine following domestic or international travel.
  4. Vaccinated guests are welcome in all dining areas on the 3rd floor; Café, James River Grille and the Dogwood Dining Room. Reservations are required for the Grille and the Dogwood. There are no limits on the number of guests for meals.
  5. Overnight guests, regardless of vaccination status, are permitted in apartments and cottages

We are all pleased to reach this milestone in our year-long journey coping with the COVID-19 pandemic. We continue to monitor the status of COVID-19 cases in the Lynchburg area. If the positivity rate changes and starts to go up, we may need to resume some limitations. With your help and cooperation, we hope this isn’t necessary.

We must still be cautious and vigilant in our responsibility to maintain the health and safety of everyone at Westminster Canterbury-Lynchburg. Thank you for your continued patience, understanding and support.


Sean Huyett, President and CEO